Thank you for playing HUNTER×HUNTER NEN×SURVIVOR.
We would like to inform you about the current issues affecting the game.
We sincerely apologize for any inconvenience this may cause our users.
■ Current Issues
・On certain iOS versions, if communication is interrupted during an item purchase, the item may not be properly granted even though the payment was completed.
If this occurs, tapping the same item again may execute the incomplete grant process, allowing the item to appear correctly.
However, if the following purchase confirmation dialog appears when you tap the item again, it may indicate a different issue.
In that case, please do not press the purchase button and instead contact us via the in-app support feature.
We are currently investigating the cause and working on a fix for this issue.
Progress and updates will be announced sequentially on the official website NEWS.
We sincerely apologize for any inconvenience or trouble this may cause our customers.
We appreciate your continued support of HUNTER×HUNTER NEN×SURVIVOR.